Trust & Safety

Report a Problem

Every machine on this website is part of our own inventory, listed and maintained by our team — there is no third-party ad posting here. If you spot an error on one of our listings, receive a suspicious payment request in our name, or find a website impersonating ClassTrucks Poland, tell us. Every report is reviewed by a human, and fraud reports are prioritised the same business day.

Your details are kept confidential and used only to investigate the issue. You may report anonymously, but providing contact details lets us follow up if we need clarification — and tell you the outcome.

Have screenshots or documents?Submit this form first, then reply to the confirmation with attachments — or email evidence directly to[email protected]with a short description in the subject line.

International used equipment trade attracts sophisticated scams because transactions are high-value, cross-border and often conducted remotely. All of our machines are sold directly by our own team — knowing these warning signs helps you make sure the person you are dealing with is really us.

01

Invoices from unfamiliar email domains

Genuine ClassTrucks Poland invoices and quotations are only sent from @classtruckspoland.co email addresses. An invoice bearing our name but sent from a free email account or a look-alike domain is fraudulent — contact us before paying anything.

02

Bank details that change mid-transaction

We never switch bank accounts partway through a deal. If you receive an email claiming our account details have "recently changed", stop and verify with us by phone or WhatsApp using the numbers published on this website — not the ones in the email.

03

Payment requests outside normal channels

We do not ask for payment to personal accounts, accounts in third countries, cryptocurrency, or money-transfer services. Any such request in our name is a scam.

04

Cloned websites and fake profiles

Fraudsters sometimes copy our company name, logo, KRS number and machine photos onto fake websites or social media profiles. Our only official website is classtruckspoland.co. Report any look-alike site to us so we can pursue takedown.

05

Deals that bypass our team

All sales of our stock are handled directly by ClassTrucks Poland staff. Anyone claiming to be a "broker" or "agent" selling our machines through a different website or contact number does not represent us.

06

Pressure to pay before inspection

We always encourage inspection of our machines — in person or by live video — before payment. Anyone using our name while refusing inspection or rushing you to transfer funds is not us.