The Process

From Enquiry to Delivered Machine in Six Steps

Buying used machinery internationally doesn't need to be a leap of faith. Here is exactly what happens when you buy through ClassTrucks Poland — with realistic timelines, the documents you'll see at each stage, and the safeguards protecting your money.

5–15
business days, enquiry to dispatch
6
clearly defined stages
1
WhatsApp thread for the whole deal
  1. 01

    Find Your Machine & Enquire

    Day 0

    Browse our used equipment inventory by category — excavators, wheel loaders, tractors, combines, cranes, telehandlers — or tell us your specification and we will source it. Send your enquiry through the listing page, by email or straight on WhatsApp with your destination country and timeline. Within hours you receive confirmation of availability, current location, and answers to your technical questions.

    Pro tip: state your maximum engine hours, year range and budget in the first message. Specific enquiries get machine matches, not marketing.
  2. 02

    Verify Condition — Remotely or In Person

    Days 1–4

    Every machine we own is already checked by our technicians, and we share what we know honestly, including defects. For additional certainty you can: request a live WhatsApp video walkaround where you direct the camera; book a personal viewing at our Rawa Mazowiecka yard or the machine’s location; or commission an independent pre-purchase inspection with a written, photo-documented report covering engine, hydraulics, undercarriage, electronics and structure.

    For machines above €50,000 we actively recommend the independent inspection — it typically costs a fraction of a percent of the machine price and pays for itself in negotiation.
  3. 03

    Agree Terms & Receive Your Proforma Invoice

    Days 2–5

    Once you are satisfied with condition, we agree the commercial package: machine price, Incoterm (EXW, FOB, CIF or DAP), any pre-delivery service work, and payment schedule. You receive a proforma invoice from ClassTrucks Poland sp. z o.o. carrying our KRS, NIP and VAT-whitelisted bank account — the document that locks price and availability for its stated validity period.

    VAT treatment is stated on every proforma: 0% for confirmed exports and validated EU business buyers, 23% otherwise. No surprises at the commercial invoice stage.
  4. 04

    Pay Securely

    Days 3–7

    Payment goes by SWIFT/SEPA bank transfer to our verified Polish corporate account — never a personal account, never a third country. For high-value deals we support staged payments tied to inspection and dispatch milestones, documentary collections, and letters of credit from recognised banks. The machine is formally reserved at deposit and released for dispatch on cleared full payment.

    Verify our bank details independently: our account appears on the Polish Ministry of Finance VAT whitelist under NIP 8351606502. If anyone emails you "updated" bank details, check with us on WhatsApp first.
  5. 05

    Export Preparation & Documents

    Days 5–10

    While shipping is booked, we prepare the machine and its paperwork: washing and securing for transport, draining/disconnecting where regulations require, and compiling the export package — commercial invoice, packing list, EX-1 export declaration, CE/technical documentation and service records. Certificates of origin, pre-shipment inspection certificates and notarised copies are arranged where your destination requires them.

    You receive scans of all documents before dispatch and originals by courier or with the machine, according to the agreed Incoterm.
  6. 06

    Shipping, Tracking & Handover

    Days 7–15+

    Your machine travels by road within the EU (3–10 days) or by RoRo/container/flat-rack vessel worldwide (2–7 weeks by region). We send you carrier references, vessel details and bill of lading as they issue, and stay reachable on WhatsApp throughout transit. On arrival, check the machine against the delivery document, note any transport damage immediately, and confirm receipt — most buyers are already asking about their next machine at that point.

    Landlocked destination? We quote multimodal corridors — e.g. Mombasa→Kampala, Dar es Salaam→Lusaka, Tema→Ouagadougou — with transit bond documentation included.

Selling? Your Process Is Even Shorter

Send photos, model, year, hours and known issues on WhatsApp. We reply with a direct purchase offer or brokerage proposal within 48 hours, verify the machine on collection, and pay by bank transfer — most sellers complete within a week of first contact. Full details on the selling page.

Selling Process →

Ready for Step One?

Browse current stock or message us your specification — make, model range, year, maximum hours, destination — and we'll take it from there.

Browse Equipment